PRIVACY POLICY

Last updated: 2025.06.12

BR Aesthetics ("we", "our", or "us") is committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us via WhatsApp and related services.

1. Information We Collect

When you contact BR Aesthetics via WhatsApp, we may collect the following types of information:

Your full name
WhatsApp phone number
Date of birth (if provided for birthday greetings)
Any information you voluntarily share with us during conversations (e.g. treatment interests, preferences, booking details)

2. How We Use Your Information

We use the information we collect to:

Manage and confirm appointment bookings
Share relevant promotions and offers
Send birthday wishes and customer care messages
Respond to your inquiries and provide support
Improve the quality of our services

3. Data Sharing

We do not sell, rent, or trade your personal information. Your data is only accessible to authorized personnel and is not shared with third parties, except:

When required by law
When necessary to provide our services (e.g. appointment scheduling tools)

4. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.

5. Your Rights

You have the right to:

Request access to your data
Ask us to delete your data
Opt out of promotional communications at any time by messaging "STOP"